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View CartShipping/Delivery FAQS
Standard Delivery Fee
- Charges shown below are based on the total value of merchandise shipped to each address.
- Oversize shipping charges may apply to some items due to large size or bulkiness.
Shipping destinations within the contiguous U.S.
| Merchandise Total | 3-5 business days | Premium | Express |
|---|---|---|---|
| Up to $15.00 | $6.00 | $18.95 | $30.95 |
| $15.01 - $25.00 | $7.00 | $19.95 | $31.95 |
| $25.01 - $45.00 | $9.00 | $21.95 | $33.95 |
| $45.01 – $65.00 | $12.00 | $24.95 | $36.95 |
| $65.01 – $95.00 | $15.00 | $27.95 | $39.95 |
| $95.01 – $125.00 | $18.00 | $30.95 | $42.95 |
| $125.01 – $200.00 | $24.00 | $36.95 | $48.95 |
| $200.01 – $250.00 | $28.00 | $40.95 | $52.95 |
| $250.01 and Above | 10% of merchandise total | 10% of merchandise total + $12.95 |
10% of merchandise total + $24.95 |
Rates for Alaska, Hawaii and U.S. Territories
| Merchandise Total | 7-15 business days | 3-5 business days |
|---|---|---|
| Up to $15.00 | $16.00 | $28.95 |
| $15.01 - $25.00 | $17.00 | $29.95 |
| $25.01 - $45.00 | $19.00 | $31.95 |
| $45.01 – $65.00 | $22.00 | $34.95 |
| $65.01 – $95.00 | $25.00 | $37.95 |
| $95.01 – $125.00 | $28.00 | $40.95 |
| $125.01 – $200.00 | $34.00 | $46.95 |
| $200.01 – $250.00 | $38.00 | $50.95 |
| $250.01 and Above | 10% of merchandise total + $10.00 |
10% of merchandise total + $22.95 |
Standard Delivery Details
Delivery times shown below are for in stock merchandise only.
| Shipping Method | Standard Address | PO Box Address* | FPO/APO Address |
|---|---|---|---|
| Standard Delivery | 3-5 business days (Mon - Fri) | 4-9 days (Mon-Sat) | 3-5 business days to U.S. containment delivery point |
| Premium or Priority Mail | Orders placed by noon CT will be delivered in 2 business days. | 2-3 days (Mon-Sat) | Not available |
| Express | Orders placed by noon CT will be delivered by the end of the following business day. | Not available | Not available |
*Standard delivery time for PO Boxes outside of the contiguous U.S. is 3-5 business days.
Back to TopDomestic and International Shipping
Delivery to Alaska, Hawaii and U.S. Territories
For Standard Delivery, allow 7-15 business days. For Rush Delivery, allow 3-5 business days. Shipping for larger items is quoted upon request; please call 800.967.6696. to place your order or fill our AK, HI OR U.S. Territories Order Request form.
International Delivery
Shipping outside the US and Canada? Complete the International Order Quote form for eligible furniture items totaling $5,000 or more.
Shipping to Canada? Shop our Canadian website.
Basic Freight Delivery Fee
- Shipping Charge for Basic Freight Delivery Fee is $299
- Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call (800) 606-6462 for details about your location.
Basic Freight Delivery Details
- Shipping time is approximately 16-21 business days, Mon–Fri, daytime hours.
- Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call (800) 606-6462 for details about your location.
- Deliveries are made to the door.
- An adult (18 years or older) must be present to accept delivery
- Items shipped via Basic Freight Delivery are boxed and arrive at your door
- Our carrier will call 1–2 days before your delivery date to schedule an estimated time of delivery.
Local In-Home Delivery Fee
| Furniture orders under $999 | Fee |
|---|---|
| Up to 100 miles of a shipping point | $149 |
| Over 100 miles of a shipping point | $399 |
| Unlimited furniture items | Fee |
|---|---|
| Up to 100 miles of a shipping point | $279 |
| Over 100 miles of a shipping point | $399 |
Map of shipping points
- Atlanta, Georgia
- Austin, Texas
- Baltimore, Maryland
- Boca Raton, Florida
- Boston, Massachusetts
- Charlotte, South Carolina
- Chicago, Illinois
- Cincinnati, Ohio
- Cleveland, Ohio
- Columbus, Ohio
- Dallas, Texas
- Denver, Colorado
- Detroit, Michigan
- Hartford, Connecticut
- Houston, Texas
- Indianapolis, Indiana
- Kansas City, Missouri
- Los Angeles, California
- Milwaukee, Wisconsin
- Minneapolis, Minnesota
- New York City, New York
- Philiadelphia, PA
- Phoenix, Arizona
- Pittsburgh, Pennsylvania
- Portland, Oregon
- Raleigh Durham, North Carolina
- Richmond, Virginia
- Sacramento, California
- Salt lake City, Utah
- San Diego, California
- San Francisco, California
- Seattle, Washington
- St. Louis, Missouri
- Tampa, Florida
- Tucson, Arizona
- Washington D.C.
Local In-Home Delivery Details
- In-stock merchandise is usually delivered within 7-14 business days, though some areas may take longer
- For a flat fee per trip, we will deliver every piece of in-stock furniture in your order regardless of the number of items.
- If your order contains both in-stock and back-ordered merchandise, we will deliver all items in one delivery.
- Multiple deliveries can be accommodated by request for an additional delivery fee.
- Service via dedicated delivery partners for customer addresses within our local delivery areas (locations near our stores or warehouses).
- Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call (800) 606-6462 for details about your location.
- White Glove delivery includes two-man service, placement in a room of your choice and removal of packaging. Product is assembled unless otherwise specified.
- 1-2 days before delivery, you will receive a call with a 2-4 hour delivery time frame. Time frames are routed geographically and cannot be changed
- Deliveries must be changed or cancelled 3 days before your scheduled delivery date to avoid a $35 rescheduling fee.
- Driver will not move existing furniture so please clear the area prior to delivery.
- Person accepting delivery must be at least 18 years of age.
Long Distance In-Home Delivery Fee
- The Long Distance In-Home Delivery charge is a flat rate (per trip) of $399 for unlimited furniture delivered to ZIP codes within the contiguous U.S. that are more than 100 miles from our 36 shipping points.
- Deliveries to Alaska, Hawaii and U.S. Territories are shipped at international rates; please call 800.967.6696 for a quote, or use our Order Form.
Map of shipping points
- Atlanta, Georgia
- Austin, Texas
- Baltimore, Maryland
- Boca Raton, Florida
- Boston, Massachusetts
- Charlotte, South Carolina
- Chicago, Illinois
- Cincinnati, Ohio
- Cleveland, Ohio
- Columbus, Ohio
- Dallas, Texas
- Denver, Colorado
- Detroit, Michigan
- Hartford, Connecticut
- Houston, Texas
- Indianapolis, Indiana
- Kansas City, Missouri
- Los Angeles, California
- Milwaukee, Wisconsin
- Minneapolis, Minnesota
- New York City, New York
- Philiadelphia, PA
- Phoenix, Arizona
- Pittsburgh, Pennsylvania
- Portland, Oregon
- Raleigh Durham, North Carolina
- Richmond, Virginia
- Sacramento, California
- Salt lake City, Utah
- San Diego, California
- San Francisco, California
- Seattle, Washington
- St. Louis, Missouri
- Tampa, Florida
- Tucson, Arizona
- Washington D.C.
Long Distance In-Home Delivery Details
- Shipping time is approximately 2-4 weeks, though remote areas may take longer.
- We partner with a professional shipping company for white-glove deliveries to customers outside our local delivery areas.
- Our delivery partner will call 1-2 days before delivery with an estimated time of delivery.
- White Glove delivery includes two-man service, placement in a room of your choice and removal of packaging. Product is assembled unless otherwise specified.
Gift Card Delivery Fee
| Delivery Speed | Fee |
|---|---|
| 3-5 business days | FREE |
| 2 business days | $6 |
| Next business day | $12 |
Gift Card Delivery Details
- Gift Cards may be shipped only to U.S. addresses via U.S. Postal Service
- Crate and Barrel Gift Cards may be redeemed online at crateandbarrel.com or cb2.com. They may also be used at our Crate and Barrel stores, CB2 stores, or by phone for catalog orders.
- Please note: We do not personalize Gift Cards with a recipient name. Each Gift Card is issued in the denomination indicated by the purchaser. You can enter a gift message free of charge during checkout.
Add Special Delivery Instructions
Manage special delivery instructions by adding them directly to your FedEx Delivery Manager or UPS My Choice account.
To find out who your carrier is, log into your Crate & Barrel account and find the Orders tab under your account settings. From there, click View Order Details then Track Package.
If you checked out as a guest and do not have a Crate & Barrel account, click View Order Details on your confirmation email.
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